COMMON QUESTIONS

You Ask - We Answer

At Kim Li Huat Hardware Pte Ltd, exceptional customer service is our number one goal. Whether you have a question about a specific brand or need to get more information about how we operate, we’re here for you. Check out our list of FAQs and let us know if you have any additional questions.

HOW LONG DO I NEED TO WAIT FOR AN APPRAISAL?

Hello! Normally after you have contacted us, we would normally give you a reply within an hour!

DO I HAVE TO DRIVE MY VEHICLE HERE WHEN AGREED TO SCRAP?

Well, you can choose to drive to our yard but normally we would usually arrange towing services to ensure the convenience for you and the condition of the car.

DO I HAVE TO MAKE ANY BOOKINGS PRIOR ARRIVING?

Yes you should actually! Because of the recent covid-19 measures, it's advisable to give us a call before arriving!